Cookies

Cookies are small files put onto your device when you visit and browse a website.

We use cookies to make the service work and collect information about how you use our service. You will normally see a message on the site before we store a cookie on your computer.

Cookies aren't used to identify you. You can delete cookies from your device. Find out how to manage cookies..

The cookies we use

Settings cookies

These cookies do things like remember your preferences and the choices you make, to personalise your experience of using the service. You may see a banner when you visit the service inviting you to accept cookies or review your settings. We’ll set cookies so that your computer knows you’ve seen it and not to show it again, and also to store your settings.

Name Purpose Expires
cookie_policy Saves your cookie consent setting 1 year

Essential cookies

Essential cookies keep your information secure while you use the service. We do not need to ask permission to use them.

Name Purpose Expires
connect.sid Allows you to stay signed in to the service At midnight in 7 days’ time

Analytics cookies

We use Google Analytics to collect data about how you use the service. This information helps us to improve our service. Google doesn’t collect or store your personal information, for example your name or address, so this information can’t be used to identify who you are.

We don’t allow Google to use or share our analytics data.

Google Analytics stores information about:

  • the pages you visit in this service
  • how long you spend on each page
  • how you got to the service
  • what you click on while you’re using the service
Do you agree to the Ministry of Justice using Google Analytics to help improve the ‘Send legal mail to prisons’ service?

Google Analytics sets the following cookies:

Name Purpose Expires
_ga Checks if you’ve signed in to the service before. This helps us count how many people use the service. 2 years
_gid Checks if you’ve signed in to the service before. This helps us count how many people use the service. 24 hours

Third party cookies

We use MOJ Forms to collect feedback comments. We do this to help make sure the service is meeting the needs of its users and to help us make improvements. See the MOJ Forms cookies statement for more information.